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The 6 Best Practices of Property Management in Kenya Today

If you have been in the property management industry, you know that it is more than just collecting rent, dealing with evictions or preparing lease agreements.

Over the years, property management in Kenya has significantly embraced people and asset management as part of its mandate.

This is why it is prudent for you as a property manager to start using these 6 best practices. These will ensure you effectively manage property whether commercial or rental.

1. Advanced ICT systems

The world is rapidly moving from a traditional to a digital era. Systems that ease workload and simplify complex tasks are being adopted.

More companies and individuals are now investing in understanding the ever-changing ICT systems as a way of marketing and bringing in business.

These systems simplify asset valuation tasks, leads management, acquisitions among others.

By investing in computer-based property management systems, you will have a much easier time managing tasks like collection and record of payments as well as targeted online advertising.

2. Invest In a Powerful Social Media Strategy

How well is your social media helping you acquire new tenants? Do you feel your social media strategy is effective enough as it is?

If the answer is no, then you could be losing out on great leads. Setting up a powerful social media strategy campaign on Facebook, Twitter, Linked In, Pinterest and Instagram will expose your property to thousands if not millions of potential clients.

Investing in targeted advertising by promoting new and existing properties, creating a fan page of property listings and customer testimonials will result in a growing online clientele.

>>> Get to know about existing properties and new affordable listings here.

It is also recommended to invest in social media scheduling and analytics tools. This will help you determine where your audiences are coming from, their age, demographics, best times to post and what time most users are active.  

A good social media marketing strategy should be part of your marketing plan in order to not only attract but keep high quality tenants.

3. Recruit Knowledgeable and Qualified Staff

Having a staff that is competent in property management should be top of your agenda.

A staff skilled in asset management issues such leases, property management laws, overseeing property resources is a valuable addition to any team.

Invest in adequately training your staff on property management but also on customer service skills like communication and problem-solving skills.

4. Conduct Quality Tri-annual Property Inspection

As a property manager, carrying out a routine inspection of property is parallel to increased business and high property rating.

An inspection of property at least three times a year will take care of any repairs and upgrades needed.

Well maintained properties are appealing for potential clients who come for viewing.

Always have an inspection and maintenance schedule that will help you keep a record of renovations made as well as act as a point of future reference.  

5. Attract and Retain The Best Tenants

Arguably, the most important part of property management is ensuring you attract and retain the best tenants.

This practice will help you get tenants who pay their rent on time, abide by the rules of the property and communicate any issues in a timely manner.

So how do you attract these law-abiding tenants?

Whereas there are tens of ways to attract high quality tenants, one of the most successful ways is by putting out an appealing property listing.

Make sure the listing answers questions in the mind of the buyer like the price, location, features, contact etc.

The information should be personalized to appeal to the needs of quality tenants with a very clear call to action such as “only two units remaining, call us now on …”.

6. How Frequently Do You Communicate With Tenants?

You must always establish constant and frequent communication with your tenants.

Tenants are always keen on reaching out to property managers who keep their lines of communication open.

Communication skills are vital for your success as a property manager because you will be able to listen, understand and meet the needs of the tenant.

And even after the potential client has been sold in, maintaining regular communication, payment details, services and so on will ensure the tenants lengthened stay.

That said…

If you can master these 6 profit-oriented property management practices, there’s no reason you should not start making significant milestones.

In this digital era, focus on creating a strong property management brand online. This strategy will not only ease your workload but also edify all your other campaigns.

And if you are looking for top notch customer centric property managers who will help you secure the best properties, please get unlimited information here.

BELLCREST GARDENS

THE RISE OF ‘URBANITES’

Real estate developers are now slowly turning to these kinds of building environments and Sigimo Enterprises Limited, a fast rising real estate player is one innovative and trend setting developer that has taken the first step to provide such homes for the already established urbanites.

One such development is Bellcrest Gardens in the tranquil Kileleshwa suburb, a relatively fashionable urban location that appeals to the rising middle to upper class Kenyan.  The suburb is also a favorite of expatriates, UN and NGO employees.  This is a unique attribute of boutique apartments, as the intention is to build them in intimate locations with an enveloping atmosphere.  The mere fact that Bellcrest Gardens is set in the unique locality overlooking the famous Arboretum forest makes it an ideal setting for these kind of building set ups.

Bellcrest Gardens is designed with precise attention to luxury and space.  According to the CEO of Villa Care Limited, the marketing agency of the properties, Mr. Daniel Ojijo, upmarket apartments continue to shine and the appeal is now greater than ever.  He continues to add that the apartments highlight strong architectural elements and are an ideal showcase of design at its utmost element with warm accents across the rooms.  The apartments are designed with a coastal feel with the balconies overlooking beautiful lawns, built to encourage relaxation and comfort.

With convenient proximity to schools, shopping centers, hospitals and other social amenities, Bellcrest Gardens offer unrivaled spacious and modern 4 bedroom apartments and penthouses with 4 bathrooms with large airy kitchens with utility area.  Each house offers a spacious lounge and balcony with an uninterrupted view of State House Gardens and the Arboretum. The houses encompass a spacious master bedroom with an inbuilt walk in closet.  Finishes incorporate ceramic tiles and granite worktops in the kitchen.

These are twenty eight modern and spaciously built 3 bedroom apartments master en suite + self-contained Dsq measuring 170sqm.

Amenities include:

  • Swimming pool
  • Lift
  • Clubhouse
  • Gym
  • Backup generator
  • Excellent panoramic views
  • Ample parking
  • Perimeter wall with electric fence.
  • General Amenities
  • Backup generator
  • Dsq
  • Electric fence
  • Gym
  • Perimeter wall
  • Interior Amenities
  • Lift
How to invest in real estate in Kenya

WHY YOU SHOULD INVEST IN PROPERTY IN KENYA

Kenya has been in the Global limelight as a favorable investment destination, especially after the GES summit that happened in Nairobi in July 2015. International media has picked this up as expected. A great take I liked was by Forbes , a nice article entitled Why invest in Africa’s Fastest growing economy.

It is an open secret that the business environment in Kenya has been great, with many multinational companies setting up office in the recent history ; big names like Google, IBM, Microsoft, ORACLE, SAP, Coca Cola, GE just to mention a few.

I know you have seen the “for sale” sign on those apartments on your way to work, a number billboards about property open days as you sat in the notorious Nairobi traffic jam, or you just saw a whole newspaper page advert on a new real estate development in Nairobi. All these signs suggest something, the real estate sector is flourishing. It has experienced it’s share of good performance over the years, contributing to 7.85% and 8.12% of the GDP for the last two years respectively according to the Central Bank of Kenya economic review.

Investing in real estate in Kenya

Investment opportunities in Kenya, real estate.

This growth in real estate in Kenya is mainly driven by a huge housing deficit being experienced in housing in Kenya. Currently, the Kenya urban population is growing at an average rate of 4.2% annually resulting in a demand of about 150,000 new housing units every year. The market is only supplying about 20,000 units per year, leaving a yawning deficit. In Nairobi alone, the housing deficit stands at 80,000 units annually according to the Planning and Housing Executive Committee.

This factors present a superb opportunity for those wishing to invest in property in Kenya. With rental returns having grown by 9.7% over the past year and property prices having increased 3.46 times over the last 15 years, the prospect of making a neat return on investment real estate in Kenya is almost given.

However, there are several things to consider before investing in real estate in Kenya.

What You Must Know Before You Invest In Kenyan Real Estate

What to check when investing in property in kenya

What you should know in Kenya’s Real estate

There are several important things you need to understand and check before you get into a property transaction in Kenya. Like any legitimate business, there exists the very real possibility of getting swindled.

To avoid complications, it is first important to check the validity of the title deed, the zoning of the property and whether the land rates and taxes have been paid up to date. It also necessary to check if there are any caveats against the property or any pending disputes on ownership.

After all these check out, the process of purchase is pretty straightforward. But if you are new, it will save you a lot costly mistakes to enlist the services of a qualified legal counsel.

Then there is the issue of financing. If you choose to get a loan or a mortgage to finance your property investment venture in Kenya, be sure that you fully understand exactly how much you are going to pay back. Flexibility on the payment terms is a very good thing.

Finally is the consideration of security and insurance. Real estate investment, as any other asset, should ideally be insured. Shop around for the best insurer, and make sure you understand the terms, especially the fine print.

Property investment options in Kenya

Now that we know that investing in real estate in Kenya is a great idea, and we know what to look out for so as not to make mistakes. We can look at some ways one can invest in property in Kenya.

Investing in property in Kenya : land

Investing in land in Kenya

1. Buying land

The most popular real estate investment avenue in Kenya is Land. Investing in Land in Kenya is appealing simply because once you buy, you really don’t have to do much, most people buy and wait then resell later at a profit. As the real estate mantra goes, don’t wait to buy, buy and wait.

There are a several ways to add value to this sort of investment, such as fencing it, connecting power and water lines and building an access road. As with many real estate investments, location is always King.

Ofcourse the option of developing the land is available , and depending on what one chooses to build and the location of the property, different levels of revenue can be  obtained.

2. Building residential property in Kenya

Residential property is another property investment avenue in Kenya. Actually if one has the finances, one can buy land, build residential units and choose to sell or let. This strategy offers higher returns but requires a lot of expertise and is capital intensive. There are ways of making this work better by using different building technologies, like prefab housing that we covered in a previous blog.

Residential property in Kenya

Building residential property in Kenya

3. Commercial Real estate

Finally we have the option of investing in commercial real estate. Not known to many people, commercial real estate offers more reliable income than residential property investment in Kenya. This is because the lease agreements with the tenants is usually for periods not less than five years and with a rent increment clause that ensures the owner gets incremental income from the property over the lease period. This is also capital intensive and requires a degree of expertise.

Now that you know where to start, you can have a look at our extensive property listing and have us start you on your way to making it big by investing in property in Kenya. Alternatively you can contact us here.

Written by Nathaniel Ndegwa